About us
Ipsos Interactive Services is the world’s leading online data collection organization, combining technical expertise with the most currently advanced data collection methods.
Who we are

Ipsos Interactive Services is a global research brand that has been created to examine the theme of online market research in terms of responsiveness, competence, innovation and insight. By combining its extensive knowledge of market research with a high level of technical expertise, IIS has set the standards for quality in the field of online market research, thereby guaranteeing the quality of dialogue between marketers and consumers.

Founded as a bold venture on a research market which, in 1998, was only just beginning to experience online growth, Ipsos Interactive Services – the centre of expertise for the Ipsos Group - is now a well-established brand name, carrying out authoritative research using the most advanced tools, methods and technologies.

With panels covering all of the major European, as well as North and Latin American markets, Ipsos Interactive Services is one of the leading providers of global market research studies. IIS panel figures for November 2007 reveal that the panels include more than 1.7 panelists on an individual level, in 24 countries worldwide.

2007 has been a year for massive expansion as well as a time for numerous mergers for Ipsos Interactive Services, which now has operations in Europe linked to operations in North America and new operations being launched in Asia. As the worldwide leader in online research, IIS has offices in 11 cities around the globe: Bucharest, Brasov, Geneva, London, Paris, Stockholm, New York, Cincinnati, Chicago, Toronto, and Vancouver.

Ipsos Interactive Services is a member of ESOMAR and AIMRI, memberships that are constantly emphasized by the high standards of the Internet-based research it conducts, for which it also has been awarded ISO 27001 certification.

Mission

Our mission is to lead the online market research industry by:

  • Promoting insight and innovation, developing a model for best practice in the field;
  • Expanding our services and products to support the global needs of our clients;
  • Developing a professional environment of opportunity, creativity and learning.

Core philosophy

Our core philosophy is based on our pride in providing clients with the highest quality and most innovative research methodologies available today.

We believe in:

  • Client-focused orientation: we focus on understanding diversity and improving existing research products while continuously enlarging our product offer
  • Professionalism and Quality: we are committed to delivering the best quality services to our clients
  • Innovation and Creativity: we encourage creativity and investment in research.
  • Continuous Improvement: we take pride in our willingness to change, being aware that past performance is no guarantee of tomorrow's success
  • Our people: we believe that qualified, committed and caring professionals are our most valuable assets
  • Trust and Honesty: we communicate openly, sensitively and realistically with each other and with our partners
  • Leadership through Teamwork: competence and teamwork make every one of us a leader. At IIS, competence means leadership and responsibility confirms authority.

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