Who we are

Ipsos Interactive Services is a global research brand that has been created to examine the theme of online market research in terms of responsiveness, competence, innovation and insight. By combining its extensive knowledge of market research with a high level of technical expertise, IIS has set the standards for quality in the field of online market research, thereby guaranteeing the quality of dialogue between marketers and consumers.

Founded as a bold venture on a research market which, in 1998, was only just beginning to experience online growth, Ipsos Interactive Services – the centre of expertise for the Ipsos Group - is now a well-established brand name, carrying out authoritative research using the most advanced tools, methods and technologies.

With panels covering all of the major European, as well as North and Latin American markets, Ipsos Interactive Services is one of the leading providers of global market research studies. IIS panel figures for September 2008 reveal that the panels include more than 2 million panelists on an individual level, in 24 countries worldwide.

2007 has been a year for massive expansion as well as a time for numerous mergers for Ipsos Interactive Services, which now has operations in Europe linked to operations in North America and new operations being launched in Asia. As the worldwide leader in online research, IIS has offices in 11 cities around the globe: Bucharest, Brasov, Geneva, London, Paris, Stockholm, New York, Cincinnati, Chicago, Toronto, and Vancouver.

Ipsos Interactive Services is a member of ESOMAR and AIMRI, memberships that are constantly emphasized by the high standards of the Internet-based research it conducts, for which it also has been awarded ISO 27001 certification.

Mission

Our mission is to collect and deliver to our clients, through innovative processes, techniques and products, the most timely and accurate data available, upon which they can base their research analysis and take the best business decisions.

Core philosophy

Our core philosophy is based on our pride in providing clients with the highest quality and most innovative research methodologies available today.

We believe in: 

• Integrity We maintain honest, direct, and loyal relations with clients and colleagues.
• Client Commitment. As a leader, we are commited to delivering the finest service to our clients, with the aim to satisfy them above and beyond their expectations.
• Leadership. We strive for excellence in all we do, thereby setting new standards for the research profession.
• Entrepreneurial Spirit. Curious and passionate professionals, we also know how to take risks when necessary. Making mistakes is not harmful as long as we learn from them. We mobilise our expertise, skills and intelligence; we encourage innovative and new ideas to enable us to immediately respond to our clients' needs.
• Accountability.  We are accountable to our clients and colleagues. We face up to each situation. We do not give up, we go all the way. 
• Partnership. Together, we contribute to the success of our clients and our company. We know that we can count on each other. We appreciate and respect our differences.